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Hours of Operation: Mon - Fri 8:00am - 8:00pm


By clicking on the agree button below you are agreeing to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or prevent disconnection if payment is made without contacting our office FIRST!


IMPORTANT: Geneva Water Works & Sewer Board is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.

If an account is not paid in full before the close of business on the 24th of the month, a $20 non-pay fee will be added at that time.  If the 24th falls on a weekend, the fee will be added at the close of business the Friday before.  Cut-off will be the 25th of the month.

PHONE NUMBER :  334/684-9810